It doesn't happen often, but if your unit or piece of equipment has arrived and you think it's damaged you need to contact us immediately. Please take some photos of the damage and the packaging it came in and email them to email@example.com. We will assess the photos and get back to you asap.
Your additional upstand to one side doesn't have to run all the way along the depth of the unit. If the wall that your unit sits against runs short, ask us to make you a partial upstand. It looks and works much better, here's an example below:
A wall bench has an upstand, the upstand has a tile return. The tile return allows the upstand of the wall bench to sit 20mm from the wall. This literally allows you to place your kitchen tiles on the top so that the tiles are sitting on top of the 'tile return' at the back of the upstand.
When you have a sink in a stainless steel top the area immediately around the sink bowl is recessed to prevent water from splashing out of the bowl.
On bespoke units you can choose not to have this.